Frequently
Asked Questions

Godoc provides a variety of shipping and logistical services. Currently, we offer Corporate Document Delivery across the nation.

Visit godoc.com.bd, enter your shipment waybill number (starts with GDX_) and click Search. Alternatively, download our mobile app from the Play Store, log in, and enter your GDX_ number in the Track Shipment section.

We offer flexible, competitive rates tailored to your specific needs. Contact us today and our team will provide a customized quote for your shipment.

Inside Dhaka: Delivery within 12 hours during business hours.

Outside Dhaka: Delivery within 24 hours during business hours.

Yes! We offer insurance coverage for your shipments. Call us for full details on coverage options.

We are open and ready to assist you from 9:00 AM to 6:00 PM, Saturday through Thursday.

Yes! Just give us a call or send us an email and our team will assist you in updating the destination or rescheduling delivery to a more convenient time.

We provide insurance coverage for your peace of mind. In case of loss or damage, contact us and we'll guide you through the claims process to ensure your shipment is fully protected.

Yes, restricted items are defined as per the Post and Telecommunication Circular. Contact our support team for a full list of prohibited items.

Call us at +8801718806445 or email us at godoccourier@gmail.com. We're happy to help!

Absolutely! We are a pioneer in Bangladesh with Proof of Delivery (POD) services. You can request a delivery confirmation or signature upon delivery — ensuring your packages reach the intended recipient safely and with full verification.

We offer convenient payment options through both banking channels and mobile banking.

Yes! We are committed to sustainability in two key ways:

Reducing Paper: We've embraced a paperless approach — electronic invoices, virtual waybills, and email communications minimize our paper footprint.

Technology-Driven Efficiency: Our cutting-edge technology optimizes shipping routes and minimizes our ecological footprint, ensuring every delivery moves us closer to a greener future.